Shipping policy

🚚 VINShield Shipping Policy

Last updated: [28/10/2025]

This Shipping Policy applies to all orders placed on www.vinshield.co.uk for replacement non-OEM VIN decals, plates, and related items (“Products”) sold by VINShield (“we”, “us”, “our”).

📦 Order Processing & Handling Time

• Orders are processed Monday to Friday, excluding public holidays.

• Standard processing time is 1–3 business days from the date of payment.

• Orders requiring additional verification (e.g. proof of ownership) may take longer. We will contact you if further documentation is required before dispatch.

• 🇬🇧 UK Shipping

  We currently ship to all UK addresses, including England, Scotland, Wales, and Northern Ireland.

  Shipping Method	Estimated Delivery Time	Cost
  Royal Mail Tracked 24	1–2 business days	£4.99
  Royal Mail Tracked 48	2–4 business days	£6.99
  Express Courier (optional)	1 business day (after dispatch)	From £9.99

  All shipping times are estimates, not guarantees. You will receive a tracking number via email once your order has shipped.

• 🌍 International Shipping (Optional)

  ✅ Skip this section if you only ship within the UK.

  We ship internationally to select countries. Please allow 5–14 business days for international delivery depending on destination and customs clearance.

  International buyers are responsible for any customs duties, taxes, or import fees. VINShield is not responsible for delays due to customs or local delivery services.

• 🔍 Tracking Your Order

  Once your order is dispatched, you’ll receive a shipping confirmation email with a tracking number and link to follow your parcel's journey.

  If you haven’t received your tracking info within 5 business days of ordering, please contact us

• 📬 Delays & Lost Packages

  While we make every effort to dispatch orders promptly, shipping times may vary due to:

  • Royal Mail or courier delays

  • Peak seasonal volumes

  • Adverse weather

  • Incomplete or incorrect delivery addresses

  • Customs checks (for international orders)

  If your parcel hasn’t arrived within the estimated delivery time:

  • UK Orders: Please allow up to 7 working days after dispatch before reporting it as lost.

  • International Orders: Please allow up to 21 working days after dispatch.

  We will investigate any lost parcels and may offer a replacement or refund based on the courier’s resolution.

• 📌 Important Notes

  • We are not liable for any loss resulting from delayed or failed delivery once the item has left our facility and is in the hands of the postal or courier service.

  • If your address is incomplete or incorrect and the parcel is returned to us, you may be charged for re-delivery.

  • VINShield does not accept liability for misuse of Products after delivery. See our Terms & Conditions for full legal responsibilities

  • 📞 Questions or Help?

    For any shipping-related queries, contact us